London Chigwell Prince Regent Hotel, BW Signature Collection

This place is a little gem. Thoroughly enjoyed our stay in this charming hotel. Overall, great room, sufficient space and amenities for a short stay. Staff are very welcoming and attentive to customer needs. Great housekeeping services. Safe and secure. It is a popular venue for events, but doesn't disturb much. We'd definitely stay here again.

The duration of our stay was very pleasant, the only issue we had was that our room had a smell, despite having the air freshner spraying outside our door, there was sadly a distinct smell of somebody had smoked canibas / weed in our room so that was a rather pungent smell and quite off putting. However, saying that the staff were terrific, friendly, the food was terrific and could not be faulted. The lift to upstairs once you got off the first floor was rather tight and i have no idea how you can get more than 2 people in there with bags, so when we checked out one went down the lift with the bags and i went down the stairs.

Love the garden - unusual in London to have that peaceful buffer. The staff-friendly and helpful. The Breakfasts- lots to choose from hot and cold. The Rooms - some are integrated into the old Chapel and have some stunning architectural features. The Comfy beds. Location, short drive to tube car parks, then 50 ish mins by tube to theatre land.

The staff were welcoming and friendly. Very helpful too with local directions and area advice... We felt safe at the hotel. I know that sounds a bit dramatic- but we're from a very rural area on the Welsh boarder and London is a different world for us! (I travelled with 2 daughters!) (My parents also booked a room for them too) we visited for a family event elsewhere! We felt comfortable and safe! Rooms were spacious and perfect for the 3 of us. Bathrooms tidy and clean. Parking was good right outside hotel. Payment was £10 and very simple to do via a QR code. Breakfast was good and plentiful. I'd more than happily revisit for a stay.

We went with our two dogs so ate in the brasserie. The staff were so kind & attentive, & the food was delicious. I have to be gluten free so wasn't expecting such nice food. We had an upgraded bedroom with a huge comfy bed, with a nearby garden to take the dogs out onto. We would definitely stay here again.